AI-native customer experience platform that replaces your entire CX stack
AI voice agents that answer every patient call 24/7 and handle the work inside your EMR
Stage
Not given
Not given
Founded
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Based in
US
US
Pricing model
Contact for pricing
Paid
Pricing
Not given
Starter: $2,500 per agent per month plus $0.20 per minute. First month free. Enterprise plan available with custom pricing for multiple locations and high call volume.
Key features
Concierge Agent for multi-channel resolution
Quality Agent scoring all interactions
Agent Assist real-time copilot
Applied Insights for pattern analysis
Optimization Agent for continuous improvement
Integration Agent for system connectivity
Knowledge Agent for content auditing
Simulation Agent for testing changes
Live deployment in 30 days
Self-improving AI that updates automatically
AI voice agents answer calls in 70+ languages
Books, moves and cancels appointments in your EMR
Sends provider messages and updates referrals
Checks authorization status and answers billing questions
Available 24/7 via phone, web chat, text and video
Integrates with 36+ EMRs
Confirms caller identity before sharing patient data
HIPAA compliant with BAA and SOC 2 Type II in progress
Hands off to staff with call summary when needed
Goes live in two weeks with no IT project
What makes it different
One unified platform replacing multiple point solutions
Real operator expertise built into deployment
Self-improving AI requiring no manual tuning
High resolution from day one
Enterprise security and compliance
Answers every patient call immediately—never unanswered or on hold
Handles hundreds of calls simultaneously instead of one per hire
Does the work inside the EMR during the call, no manual entry needed
Saves $382,000+ per year compared to hiring front desk staff
Crescendo
Karing