AI-native customer experience platform that replaces your entire CX stack
Honest, labelled reviews for online businesses
Stage
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Founded
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Based in
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GB
Pricing model
Contact for pricing
Freemium
Pricing
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Free plan: €0 per month with core features. Growth: €24 per month. Pro: €59 per month. Enterprise: €399 per month. All paid plans are billed monthly with no long-term contract.
Key features
Concierge Agent for multi-channel resolution
Quality Agent scoring all interactions
Agent Assist real-time copilot
Applied Insights for pattern analysis
Optimization Agent for continuous improvement
Integration Agent for system connectivity
Knowledge Agent for content auditing
Simulation Agent for testing changes
Live deployment in 30 days
Self-improving AI that updates automatically
Honest review labels showing how each review arrived (Verified, Invited, Organic, Unverified)
Automatic review invitations sent to customers after purchase
Rating badge embeds on your website with one line of code
Public GoldStarred page eligible for Google star ratings
Support for up to 25 products on Growth plan, unlimited on Pro
Photo reviews with customers able to add up to 3 photos
AI suggested replies to reviews on Pro plan
Monthly review invites: 25 on Free, 300 on Growth, 1,000 on Pro, unlimited on Enterprise
Domain verification with code snippet, meta tag, or DNS record
What makes it different
One unified platform replacing multiple point solutions
Real operator expertise built into deployment
Self-improving AI requiring no manual tuning
High resolution from day one
Enterprise security and compliance
Free to start with no card required; upgrade only when you grow
Crescendo
GoldStarred