AI-native customer experience platform that replaces your entire CX stack
AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
Stage
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Founded
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Based in
US
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Pricing model
Contact for pricing
Freemium
Pricing
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Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
Key features
Concierge Agent for multi-channel resolution
Quality Agent scoring all interactions
Agent Assist real-time copilot
Applied Insights for pattern analysis
Optimization Agent for continuous improvement
Integration Agent for system connectivity
Knowledge Agent for content auditing
Simulation Agent for testing changes
Live deployment in 30 days
Self-improving AI that updates automatically
Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
GiovBot AI agent trained on knowledge base with automatic handoff to humans
Built-in CRM with customer profiles and contact management
GiovCopilot in-app assistant for signed-in users
Mobile SDKs for iOS and Android (coming soon)
Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
JavaScript API for widget control and visitor identification
Multi-workspace support with role-based access control
What makes it different
One unified platform replacing multiple point solutions
Real operator expertise built into deployment
Self-improving AI requiring no manual tuning
High resolution from day one
Enterprise security and compliance
All customer channels unified in one inbox without VPN or country restrictions
Free plan forever with no credit card required
AI agent trained on your knowledge that hands off with full conversation context preserved
30-day money-back guarantee on all paid plans
Bring your own AI model on Business and Advanced plans for unlimited AI replies
Crescendo
Giov