AI-native customer experience platform that replaces your entire CX stack
App review management you don't have to watch
Stage
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Founded
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Based in
US
NO
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free plan at $0/month with 1 connected app and 100 published replies/month. Standard at $79/month (billed yearly) or $99/month (monthly billing) for 2 connected apps and 1,500 published replies/month. Pro at $299/month (billed yearly) or $375/month (monthly billing) with 10 connected apps and unlimi
Key features
Concierge Agent for multi-channel resolution
Quality Agent scoring all interactions
Agent Assist real-time copilot
Applied Insights for pattern analysis
Optimization Agent for continuous improvement
Integration Agent for system connectivity
Knowledge Agent for content auditing
Simulation Agent for testing changes
Live deployment in 30 days
Self-improving AI that updates automatically
Unified monitoring across five app stores (Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, RuStore)
Review analytics with topic, sentiment, release, and market comparisons
Auto-publish or manual approval per reply rule
Smart alerts to Slack, Teams, Discord, Telegram, or email for review spikes and low ratings
MCP server integration with Claude, ChatGPT, and other AI agents
Zendesk and Intercom integration for ticket creation from reviews
RADAR AI agent to ask questions about reviews and get charts with source reviews
Review translation and multi-language support
What makes it different
One unified platform replacing multiple point solutions
Real operator expertise built into deployment
Self-improving AI requiring no manual tuning
High resolution from day one
Enterprise security and compliance
Replies in 100+ languages with your team's tone preserved per language
Reply Quality checks published replies against your scorecard before publication or after
Customer data not used to train shared AI models
Built to handle peak review volume with 1,000+ reviews per day
Crescendo
AppReply