| What it does | AI virtual receptionist for phone, web, and front desks
| AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
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| Stage | Established
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| Founded | 2016
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| Based in | DE
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| Pricing model | Not given
| Freemium
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| Pricing | Hobby: €32/month or €384/year (10,000 credits/month). Standard: €120/month or €1,440/year (40,000 credits/month). Pro: €400/month or €4,800/year (150,000 credits/month). Large: €1,200/month or €14,400/year (500,000 credits/month). Enterprise: custom pricing. Optional setup fee available. Each Voiceb
| Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
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| Key features | - Voicebot for inbound call answering with natural conversations in 45+ languages
- Chatbot with consistent answers across channels using shared knowledge base
- Structured capture of contact details and callback requests
- Intelligent call routing with full conversation context
- Receptionist kiosk for on-site customer service
- Self-service platform configuration without technical setup
- Operator for automatic knowledge-base call routing
- Support for custom avatars and advanced customization
- One-line code integration for website embed
| - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
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| What makes it different | - Voice-first approach with unified knowledge base shared across phone, web, and kiosk channels
- Made in Germany and Austria with GDPR-compliant data handling
- Rooted in over a decade of robotics and AI expertise
- Hands over complex cases with full context to reduce employee ramp-up time
| - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 40 ● no change since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 5 | 0 |
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| Citation Flow (Majestic) | 26 | 0 |
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| Referring domains (Majestic) | 28 | 1 |
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Cosmo
Giov