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Cognumi vs TopCalls

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Cognumi compared with TopCalls
DetailCognumi logo CognumiTopCalls logo TopCalls
What it doesAI-native managed operations for service businesses AI voice agents for outbound sales calls that qualify leads, book appointments, and follow up automatically
StageNot given Not given
FoundedNot given Not given
Based inGB US
Pricing modelPaid Paid
PricingSetup fee: £350–£500 (one-time). Monthly retainer from £750/month: Essentials plan £750/month for one managed workflow; Growth plan £1,200/month for multiple workflows; Advanced plan £2,000+/month for full operations coverage. AI calls from $0.25/min to $0.35/min depending on destination country zone, billed by the second. Zone 1 calls cost $0.10 for the line plus $0.15 for the AI ($0.25/min total). Zone 2 calls cost $0.20 for the line plus $0.15 for the AI ($0.35/min total). Zone 3 available on request. The $0.15 AI char
Key features
  • Capture enquiries from website, email, chat, or WhatsApp 24/7
  • Respond to common questions using approved business information
  • Qualify leads by collecting customer details and identifying intent, urgency, and service fit
  • Apply human oversight to uncertain, sensitive, or high-value cases
  • Execute actions including booking, routing, follow-ups, and document collection
  • Deliver ready-to-act lead summaries with all details structured for immediate handover
  • Automated appointment booking and callback routing
  • Review management and automated review request campaigns
  • Client intake and automated document collection
  • Weekly workflow performance review and continuous improvement
  • AI voice agents for inbound and outbound calls
  • Lead qualification and follow-up automation
  • Smart campaigns with real-time analytics
  • Voice cloning for custom brand voices
  • CRM integration with 764+ tools
  • Multi-language support up to 78 languages
  • Call recording, transcription, and review
  • Calendar booking integration
  • Real-time CRM sync during calls
What makes it different
  • Managed service, not software — we run the workflow and bear operational responsibility, not you
  • Human-in-the-loop by design with automatic escalation of sensitive and regulated enquiries
  • Outcome-based pricing reflects value delivered, not features or hours
  • Start with a focused pilot — prove value with one workflow before expanding
  • Approved knowledge base ensures AI responds only from verified business information, no AI guessing
  • Managed calling system that improves automatically from call evidence
  • No per-seat fees and transparent usage-based pricing
  • Live within 2 weeks from strategy call to deployment
  • Works with your existing CRM and tools automatically
  • Handles over 11 million calls with full audit trail
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet −1 (down) since last check9 no change since last check
Trust Flow (Majestic)57
Citation Flow (Majestic)1926
Referring domains (Majestic)839

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