AI-native managed operations for service businesses
A control room for Claude Code agents
Stage
Not given
MVP
Founded
Not given
Not given
Based in
GB
Not given
Pricing model
Paid
Open source
Pricing
Setup fee: £350–£500 (one-time). Monthly retainer from £750/month: Essentials plan £750/month for one managed workflow; Growth plan £1,200/month for multiple workflows; Advanced plan £2,000+/month for full operations coverage.
Free. The code is on GitHub under Apache 2.0. A future hosted team office feature will be paid.
Key features
Capture enquiries from website, email, chat, or WhatsApp 24/7
Respond to common questions using approved business information
Qualify leads by collecting customer details and identifying intent, urgency, and service fit
Apply human oversight to uncertain, sensitive, or high-value cases
Execute actions including booking, routing, follow-ups, and document collection
Deliver ready-to-act lead summaries with all details structured for immediate handover
Automated appointment booking and callback routing
Review management and automated review request campaigns
Client intake and automated document collection
Weekly workflow performance review and continuous improvement
Multi-agent monitoring from a single screen
Real-time status visualization with color-coded states
Tool approval and command authorization
Team workflows with task handoffs
In-conversation steering without window switching
System notifications for approval requests
Local-only architecture with no data leaving machine
Auto-deny protection for undecided requests
Integration with existing Claude subscription
What makes it different
Managed service, not software — we run the workflow and bear operational responsibility, not you
Human-in-the-loop by design with automatic escalation of sensitive and regulated enquiries
Outcome-based pricing reflects value delivered, not features or hours
Start with a focused pilot — prove value with one workflow before expanding
Approved knowledge base ensures AI responds only from verified business information, no AI guessing
Complete local-first privacy: code and transcripts never leave your machine
No configuration or learning curve: read a room and you can run it
Works with your existing Claude Code installation and subscription
Open source under Apache 2.0 with no account required
Cognumi
airoom