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Cognumi vs Acenta

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Cognumi compared with Acenta
DetailCognumi logo CognumiAcenta logo Acenta
What it doesAI-native managed operations for service businesses Secure managed AI agent with models, browser, tools, and persistent files in one Agent Box
StageNot given Not given
FoundedNot given Not given
Based inGB Not given
Pricing modelPaid Freemium
PricingSetup fee: £350–£500 (one-time). Monthly retainer from £750/month: Essentials plan £750/month for one managed workflow; Growth plan £1,200/month for multiple workflows; Advanced plan £2,000+/month for full operations coverage. Bring your own agent: $15/month per Agent Box. Standard: $29/month per Agent Box with 130M model tokens per month. Smart: $49/month per Agent Box with 130M model tokens per month. All monthly plans include 7-day free trial. Pay by usage option available at $0.30 per 1M tokens on Standard or $0.75 on
Key features
  • Capture enquiries from website, email, chat, or WhatsApp 24/7
  • Respond to common questions using approved business information
  • Qualify leads by collecting customer details and identifying intent, urgency, and service fit
  • Apply human oversight to uncertain, sensitive, or high-value cases
  • Execute actions including booking, routing, follow-ups, and document collection
  • Deliver ready-to-act lead summaries with all details structured for immediate handover
  • Automated appointment booking and callback routing
  • Review management and automated review request campaigns
  • Client intake and automated document collection
  • Weekly workflow performance review and continuous improvement
  • 24/7 cloud execution with persistent file storage
  • Integrated browser and web research tools
  • Team collaboration through OpenAgents Workspace
  • Multiple device access (web, desktop, iOS, Android)
  • Managed model access with automatic upgrades
  • Full encryption and isolated runtime containers
  • Bring your own model option (Claude, ChatGPT, or API key)
  • No server setup required
What makes it different
  • Managed service, not software — we run the workflow and bear operational responsibility, not you
  • Human-in-the-loop by design with automatic escalation of sensitive and regulated enquiries
  • Outcome-based pricing reflects value delivered, not features or hours
  • Start with a focused pilot — prove value with one workflow before expanding
  • Approved knowledge base ensures AI responds only from verified business information, no AI guessing
  • All-in-one agent environment: models, browser, tools, and storage in one managed box
  • Works 24/7 in the cloud while you're away, on any device
  • Private by design with no prompt-content logs stored
  • Team collaboration with shared agent and files in one workspace
  • Automatic model upgrades included with Standard and Smart plans
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet −1 (down) since last checkNot checked yet no change since last check
Trust Flow (Majestic)50
Citation Flow (Majestic)190
Referring domains (Majestic)80

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