AI agents that handle healthcare administrative work so teams can focus on patients
Enterprise AI agents for customer and employee experience automation
Stage
Not given
Established
Founded
2023
2016
Based in
US
US
Pricing model
Contact for pricing
Contact for pricing
Pricing
Not given
Free plan: 500 monthly chat sessions included, then $0.99 per resolution, with 1 AI agent, limited channels and features. Enterprise plan: Unlimited agents, sessions and channels (35+), plus 150+ integrations and all features. Custom pricing available.
Key features
Agent Workspace for reviewing agent decisions and outputs
Command Center for real-time enterprise-wide AI visibility
Studio for building agents without code
Denial and appeal automation
Payer correspondence automation
Underpayment detection and recovery
Cofactor aOS proprietary operating system
Integration with existing EHR and PMS systems
Guaranteed 3:1 ROI per agent
AI Agent Builder 2.0 for creating enterprise-ready agents in minutes
Multi-channel support including voice, chat, email and SMS
Conversational Knowledge Base with agentic RAG
AI Copilot for testing, debugging and optimization
Automated testing to ship reliable AI agents
150+ pre-built integrations with enterprise systems
Multi-LLM architecture supporting 15+ LLMs
Advanced analytics for AI agent optimization
Enterprise security with HIPAA, ISO 27001, SOC 2 Type II and PCI-DSS compliance
Agent Assist and Safe AI for human-AI collaboration
What makes it different
Guaranteed 3:1 ROI for every agent deployed
Outcomes-based pricing model rather than seat licenses or API calls
End-to-end managed services through Cofactor Lab
Every agent decision is explainable and auditable
Agentic AI that thinks, acts and resolves autonomously across complex scenarios
No vendor lock-in with flexible multi-LLM architecture
Omnichannel orchestration maintaining full conversational context
Deploy in minutes with natural language prompts and low-code builder
Trusted by 650+ global brands with proven ROI and cost savings
Cofactor AI
Yellow.ai