| What it does | AI agents that handle healthcare administrative work so teams can focus on patients
| AI voice agents that work 24/7 to revolutionize productivity while keeping every interaction on-brand, on-tone, and unmistakably human.
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| Stage | Not given
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| Founded | 2023
| 2023
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| Based in | US
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Not given
| Free plan: 1 agent, 100 minutes of talk time, no credit card. Starter: $99/month (1 agent, 500 minutes/month, $0.12/min overage). Growth: $249/month (5 agents, 2,000 minutes/month, $0.10/min overage). Platform: $499/month (20 agents, 8,000 minutes/month, $0.08/min overage). Enterprise: Custom pricin
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| Key features | - Agent Workspace for reviewing agent decisions and outputs
- Command Center for real-time enterprise-wide AI visibility
- Studio for building agents without code
- Denial and appeal automation
- Payer correspondence automation
- Underpayment detection and recovery
- Cofactor aOS proprietary operating system
- Integration with existing EHR and PMS systems
- Guaranteed 3:1 ROI per agent
| - Automatically built from website URL in 60 seconds
- Omnichannel: voice calls, SMS, WhatsApp, web chat, email, Messenger, Telegram
- 29 languages with automatic detection and mid-conversation switching
- HIPAA-compliant with BAA, encryption, and PHI redaction
- Integration with Dentrix, ServiceTitan, Clio, NexHealth, Opera Cloud, Mindbody, and REST API v2
- Continuous improvement with call analysis and automatic knowledge base updates
- Pre-built compliance rules for 15 industries
- Real-time call analytics and structured data extraction
- MCP server support for AI-native platforms like Claude and Cursor
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| What makes it different | - Guaranteed 3:1 ROI for every agent deployed
- Outcomes-based pricing model rather than seat licenses or API calls
- End-to-end managed services through Cofactor Lab
- Every agent decision is explainable and auditable
| - Reads your website and automatically builds your agent with system prompt and knowledge base—no manual setup or prompt engineering needed
- One agent operates across all channels (voice, SMS, WhatsApp, email, chat) with the same personality and memory
- Gets smarter from your own calls with automatic gap detection and knowledge base updates
- Pre-built for 15 specific industries with built-in compliance, terminology, and integration defaults
- You pay only for work done, not idle time—traditional staff costs per minute regardless of call volume
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 42 ▼ −1 (down) since last check | 34 ● no change since last check |
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| Trust Flow (Majestic) | 6 | 6 |
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| Citation Flow (Majestic) | 16 | 15 |
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| Referring domains (Majestic) | 73 | 62 |
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Cofactor AI
Workforce Wave