AI agents that handle healthcare administrative work so teams can focus on patients
AI-native managed operations for service businesses
Stage
Not given
Not given
Founded
2023
Not given
Based in
US
GB
Pricing model
Contact for pricing
Paid
Pricing
Not given
Setup fee: £350–£500 (one-time). Monthly retainer from £750/month: Essentials plan £750/month for one managed workflow; Growth plan £1,200/month for multiple workflows; Advanced plan £2,000+/month for full operations coverage.
Key features
Agent Workspace for reviewing agent decisions and outputs
Command Center for real-time enterprise-wide AI visibility
Studio for building agents without code
Denial and appeal automation
Payer correspondence automation
Underpayment detection and recovery
Cofactor aOS proprietary operating system
Integration with existing EHR and PMS systems
Guaranteed 3:1 ROI per agent
Capture enquiries from website, email, chat, or WhatsApp 24/7
Respond to common questions using approved business information
Qualify leads by collecting customer details and identifying intent, urgency, and service fit
Apply human oversight to uncertain, sensitive, or high-value cases
Execute actions including booking, routing, follow-ups, and document collection
Deliver ready-to-act lead summaries with all details structured for immediate handover
Automated appointment booking and callback routing
Review management and automated review request campaigns
Client intake and automated document collection
Weekly workflow performance review and continuous improvement
What makes it different
Guaranteed 3:1 ROI for every agent deployed
Outcomes-based pricing model rather than seat licenses or API calls
End-to-end managed services through Cofactor Lab
Every agent decision is explainable and auditable
Managed service, not software — we run the workflow and bear operational responsibility, not you
Human-in-the-loop by design with automatic escalation of sensitive and regulated enquiries
Outcome-based pricing reflects value delivered, not features or hours
Start with a focused pilot — prove value with one workflow before expanding
Approved knowledge base ensures AI responds only from verified business information, no AI guessing
Cofactor AI
Cognumi