Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Navigates phone menus and IVR systems
Waits on hold
Returns call transcripts and temporary recording links
Loops you in when a decision is needed
Speaks 25 languages
Private reserved caller ID number
AI inbound assistant for your number
Works with ChatGPT, Grok Bot, Claude and other AI agents
REST API and agent skill for developers
SMS and iMessage integration
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
No per-minute charges, flat monthly pricing
User stays in control and only gets patched in when needed
Works with popular AI agents you already use
Free trial requires no credit card
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks