AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
US
NL
Pricing model
Freemium
Not given
Pricing
Free forever for personal use with core features. Plus plan $4/month for cloud sync and early access. Professional $20/month for commercial use with advanced features. Enterprise $100 per seat per month for teams.
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
AI Staff with persistent memory between sessions
Access to installed AI coding tools (Claude Code, Codex, Cursor, Copilot, Grok)
Run local AI models with one-click setup
Real project access with built-in editor and terminal
Scheduled work that runs remotely while you're away
Multiplayer AI sessions with guest access control
Cloud sync for notes, reports, exhibits and canvases
Windows, macOS, and Linux desktop support
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
AI runs on your computer where your files are, not in the cloud
Staff have persistent identity and memory, not anonymous chat sessions
Full transparency: watch staff reasoning, decisions, tools used and files changed
Works with your existing AI subscriptions or free local models
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
Clairvoyance
TheyDo Agent