AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
Not given
NL
Pricing model
Freemium
Not given
Pricing
Free: $0/mo for 1 agent with scanner, approvals, kill switch, phone and Telegram alerts, and 7-day history. Pro: $24.99/mo for up to 5 agents with learned autonomy, Time Machine, data-leak tripwire, vault, and unlimited history. Team: $79.99/mo for unlimited agents with everything in Pro plus priori
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Skill scanner for hidden instructions in documentation
Encrypted vault for secrets kept away from agent context
Kill switch for instant agent stopping
Rewind time machine to walk back agent actions
Data-leak tripwire for PII and secrets detection
Live operations dashboard monitoring all agents
Phone and Telegram alerts for held and blocked actions
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Runtime gate checks actions before they execute, not after like logs
External to agent so injected content cannot override security rules
Differentiates between reversible actions that flow immediately and irreversible ones needing approval
Catches runtime threats that static scanning misses
Built for individual developers, not enterprise
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks