ChatSKU vs smao

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

ChatSKU compared with smao
Detail	ChatSKU	smao
What it does	AI-powered B2B catalog chat that answers product questions, shares specs, and captures quote requests instantly	AI phone assistant that answers calls, clarifies inquiries, and hands over to your team
Stage	Not given	Startup
Founded	Not given	2025
Based in	US	DE
Pricing model	Freemium	Freemium
Pricing	Free trial (up to 10,000 SKUs, no credit card required, free through first 3 orders or 6 quotes or 6 leads or 60 days, whichever comes first). Subscription-based plans start at $2,500 with one-time setup starting at $299/month. Performance-based plans at 0.75% of ChatSKU revenue with no setup or mon	Pay as you Go: 0.35 € per minute without base fee; Advanced: 249 € per month (annual contract) or 299 € monthly, 1,250 minutes included; Scale: 449 € per month (annual contract) or 499 € monthly, 3,000 minutes included; Enterprise: from 0.15 € per minute; additional chat messages at 0.006 € each, SM
Key features	Quote building and RFQ capture Customer groups and tiered pricing One-line installation without developers ERP and eCommerce platform integration Product variant support 24/7 buyer assistance Order and lead capture routing	Call analysis: automatically evaluates conversations and transfers inquiries, contact details and urgency to CRM, ticketing or workflows Internal dashboard chat for simulating calls and testing knowledge database Outbound calling: scheduled or event-based calls with clean tracking Personal call transfer to the right contact person Call transcripts: all conversations documented, traceable and exportable Widgets for simple interfaces leading callers to the AI assistant Knowledge database: answers from your own know-how, versioned and controllable Support for 10+ languages including German and Swiss German On-Premises deployment option on customer's Linux and Docker infrastructure
What makes it different	Deploy in under one day without rebuilding your website Works with existing catalogs in any format without data migration Grounded in your own product data, not generic knowledge 14 years of B2B eCommerce experience from Virtina team	No OpenAI or US AI subprocessors in conversation processing Cloud hosting in Germany with GDPR and EU AI Act compliance No AI training with customer data Setup in minutes without technical knowledge required 50 free minutes for testing without credit card
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	5 no change since last check	35 no change since last check
Trust Flow (Majestic)	0	12
Citation Flow (Majestic)	11	26
Referring domains (Majestic)	5	44

6 details filled in for both companies.

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