| Key features | - AI voice agent that answers inbound calls in natural voice
- Appointment booking integrated with Google Calendar, Cal.com and Calendly
- Lead capture with instant AI callback
- Quote Agent answers pricing questions from your own price list
- Automated follow-ups by text, call and email
- Outbound voice and SMS campaigns
- Structured intake forms for legal, insurance and healthcare
- Live call monitoring with whisper and takeover functionality
- White-label partner platform with custom domain and billing
- Model Context Protocol (MCP) server integration
| - Deploy across 10+ channels including websites, WhatsApp, Slack, Telegram, Discord, LINE, Instagram, and Facebook Messenger
- Real-time voice conversations with customized voice from ElevenLabs
- 834 pre-integrated MCP apps with 10,000+ tools for workflow automation
- Live chat escalation from AI agent to human support
- Support for multiple file formats including PDF, text, HTML, and DOCX
- Built-in PII anonymization before sending to LLM models
- Interactive UI responses including charts, cards, and carousels
- Multi-modal inputs supporting images, files, video, and audio
- HIPAA compliant with BAA available for Standard plan and above
- Custom backend integration with flexible chatbot widget
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| What makes it different | - Handles 150+ concurrent calls with sub-1-second speech-to-speech latency
- Context-aware conversations maintained across voice, chat, and email channels
- Manage one agent across all channels with same instructions, knowledge and tone
- Ikora AI assistant enables no-code setup and management through plain-language requests
- Enterprise-grade security with HIPAA and PCI compliance options
| - Complex workflow automation with natural language prompts combined with reproducible procedures
- Interactive UI responses and dynamic components for richer user experience than text-based markdown
- Pre-integrated MCP ecosystem with 834 apps and 10,000+ tools for seamless action execution
- Secure data storage in Switzerland with both Oracle Cloud and Azure infrastructure
- Support for 519 voices and 152 international locales for global deployment
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