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Chat Thing vs GoldStarred

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chat Thing compared with GoldStarred
DetailChat Thing logo Chat ThingGoldStarred logo GoldStarred
What it doesAI customer support that learns from your content and answers 24/7 Honest, labelled reviews for online businesses
StageNot given Not given
FoundedNot given Not given
Based inGB GB
Pricing modelFreemium Freemium
PricingFree: $0/month (1 agent, 1 data source, 80k message tokens). Basic: $14/month ($11.67/mo billed yearly, 3 agents, 3.5M message tokens, 3M storage tokens). Standard: $49/month ($40.83/mo billed yearly, 6 agents, 19M message tokens, 10M storage tokens). Pro: $99/month ($82.50/mo billed yearly, 20 agen Free plan: €0 per month with core features. Growth: €24 per month. Pro: €59 per month. Enterprise: €399 per month. All paid plans are billed monthly with no long-term contract.
Key features
  • Deploy to website, Slack, Discord, WhatsApp, Telegram, phone, email, and API
  • Train on website content, docs, FAQs, Notion, PDFs, YouTube, and RSS feeds
  • Supports 50+ languages with automatic language detection
  • Human handoff and escalation for complex questions
  • Power-ups for tool calling and real actions like order lookups
  • Analytics and conversation insights
  • Brand customization and theming
  • Support for 100+ AI models including GPT, Claude, Gemini
  • Auto-syncing data sources
  • Voice input, calls, and phone answering
  • Honest review labels showing how each review arrived (Verified, Invited, Organic, Unverified)
  • Automatic review invitations sent to customers after purchase
  • Rating badge embeds on your website with one line of code
  • Public GoldStarred page eligible for Google star ratings
  • Support for up to 25 products on Growth plan, unlimited on Pro
  • Photo reviews with customers able to add up to 3 photos
  • AI suggested replies to reviews on Pro plan
  • Monthly review invites: 25 on Free, 300 on Growth, 1,000 on Pro, unlimited on Enterprise
  • Domain verification with code snippet, meta tag, or DNS record
What makes it different
  • 5-minute setup with no developers needed
  • Data never used to train AI models
  • Answers grounded in your knowledge base, not guesswork
  • Works on any website platform
  • Flexible token-based add-ons instead of forced tier upgrades
  • Free to start with no card required; upgrade only when you grow
Community votes00
DR (Domain Rating by Ahrefs)47 +1 (up) since last check23 +12 (up) since last check
Trust Flow (Majestic)250
Citation Flow (Majestic)375
Referring domains (Majestic)5381

6 details filled in for both companies.

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