| What it does | AI customer support that learns from your content and answers 24/7
| AI support agent that resolves customer questions with cited answers, takes approved actions, and hands complex requests to humans
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| Stage | Not given
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| Founded | Not given
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| Based in | GB
| US
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| Pricing model | Freemium
| Freemium
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| Pricing | Free: $0/month (1 agent, 1 data source, 80k message tokens). Basic: $14/month ($11.67/mo billed yearly, 3 agents, 3.5M message tokens, 3M storage tokens). Standard: $49/month ($40.83/mo billed yearly, 6 agents, 19M message tokens, 10M storage tokens). Pro: $99/month ($82.50/mo billed yearly, 20 agen
| Free: $0 (1 DenserBot, 1 team member, 50 queries/month). Starter: $39/month or $384/year (2 DenserBots, 1 team member, 1,500 queries/month). Standard: $119/month or $1,152/year (4 DenserBots, 5 team members, 7,500 queries/month). Business: $399/month or $3,840/year (8 DenserBots, 10 team members, 15
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| Key features | - Deploy to website, Slack, Discord, WhatsApp, Telegram, phone, email, and API
- Train on website content, docs, FAQs, Notion, PDFs, YouTube, and RSS feeds
- Supports 50+ languages with automatic language detection
- Human handoff and escalation for complex questions
- Power-ups for tool calling and real actions like order lookups
- Analytics and conversation insights
- Brand customization and theming
- Support for 100+ AI models including GPT, Claude, Gemini
- Auto-syncing data sources
- Voice input, calls, and phone answering
| - Verified answers with source citations from your knowledge base
- Train on websites, PDFs, and documents at scale
- Call your own API to look up orders, check status, and take actions
- Integrated helpdesk with ticket assignment, tracking, and team collaboration
- Multi-step playbooks with step-by-step trace of execution
- Automatic escalation on frustration, repeated failure, or human request
- Deploy across website chat, email, phone, Shopify, and REST API
- Confirmation step before any action that changes an order or account
- Cards that show results as tables, lists, and forms
- Live chat integration with fallback to helpdesk tickets
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| What makes it different | - 5-minute setup with no developers needed
- Data never used to train AI models
- Answers grounded in your knowledge base, not guesswork
- Works on any website platform
- Flexible token-based add-ons instead of forced tier upgrades
| - Every answer is cited to its exact source in your documentation
- Integrated helpdesk means no context is lost when escalating to your team
- Handles natural language questions without requiring scripted decision trees
- Playbooks let you define procedures step-by-step with full visibility into execution
- Takes real actions like booking meetings, checking orders, and posting to Slack in the conversation
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 47 ▲ +1 (up) since last check | 60 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 25 | 11 |
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| Citation Flow (Majestic) | 37 | 38 |
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| Referring domains (Majestic) | 538 | 685 |
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Chat Thing
Denser