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Chat Data vs smao

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chat Data compared with smao
DetailChat Data logo Chat Datasmao logo smao
What it doesAI agent and chatbot platform for customer support automation across multiple channels AI phone assistant that answers calls, clarifies inquiries, and hands over to your team
StageNot given Startup
FoundedNot given 2025
Based inNot given DE
Pricing modelFreemium Freemium
PricingNot given Pay as you Go: 0.35 € per minute without base fee; Advanced: 249 € per month (annual contract) or 299 € monthly, 1,250 minutes included; Scale: 449 € per month (annual contract) or 499 € monthly, 3,000 minutes included; Enterprise: from 0.15 € per minute; additional chat messages at 0.006 € each, SM
Key features
  • Deploy across 10+ channels including websites, WhatsApp, Slack, Telegram, Discord, LINE, Instagram, and Facebook Messenger
  • Real-time voice conversations with customized voice from ElevenLabs
  • 834 pre-integrated MCP apps with 10,000+ tools for workflow automation
  • Live chat escalation from AI agent to human support
  • Support for multiple file formats including PDF, text, HTML, and DOCX
  • Built-in PII anonymization before sending to LLM models
  • Interactive UI responses including charts, cards, and carousels
  • Multi-modal inputs supporting images, files, video, and audio
  • HIPAA compliant with BAA available for Standard plan and above
  • Custom backend integration with flexible chatbot widget
  • Call analysis: automatically evaluates conversations and transfers inquiries, contact details and urgency to CRM, ticketing or workflows
  • Internal dashboard chat for simulating calls and testing knowledge database
  • Outbound calling: scheduled or event-based calls with clean tracking
  • Personal call transfer to the right contact person
  • Call transcripts: all conversations documented, traceable and exportable
  • Widgets for simple interfaces leading callers to the AI assistant
  • Knowledge database: answers from your own know-how, versioned and controllable
  • Support for 10+ languages including German and Swiss German
  • On-Premises deployment option on customer's Linux and Docker infrastructure
What makes it different
  • Complex workflow automation with natural language prompts combined with reproducible procedures
  • Interactive UI responses and dynamic components for richer user experience than text-based markdown
  • Pre-integrated MCP ecosystem with 834 apps and 10,000+ tools for seamless action execution
  • Secure data storage in Switzerland with both Oracle Cloud and Azure infrastructure
  • Support for 519 voices and 152 international locales for global deployment
  • No OpenAI or US AI subprocessors in conversation processing
  • Cloud hosting in Germany with GDPR and EU AI Act compliance
  • No AI training with customer data
  • Setup in minutes without technical knowledge required
  • 50 free minutes for testing without credit card
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)42 +1 (up) since last check35 no change since last check
Trust Flow (Majestic)1612
Citation Flow (Majestic)3626
Referring domains (Majestic)57244

4 details filled in for both companies.

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