| Key features | - Deploy across 10+ channels including websites, WhatsApp, Slack, Telegram, Discord, LINE, Instagram, and Facebook Messenger
- Real-time voice conversations with customized voice from ElevenLabs
- 834 pre-integrated MCP apps with 10,000+ tools for workflow automation
- Live chat escalation from AI agent to human support
- Support for multiple file formats including PDF, text, HTML, and DOCX
- Built-in PII anonymization before sending to LLM models
- Interactive UI responses including charts, cards, and carousels
- Multi-modal inputs supporting images, files, video, and audio
- HIPAA compliant with BAA available for Standard plan and above
- Custom backend integration with flexible chatbot widget
| - Real-time clinical note generation from patient conversations
- Multi-party diarization to distinguish patient, caregiver, and clinician voices
- Specialty-aware note generation for cardiology, psychiatry, neurology, and pediatrics
- ICD-10 and CPT code suggestions in real time
- AI Medical Receptionist for answering patient calls
- AI Smart Scheduler for appointment management
- Direct EHR integration with 100% done-for-you setup
- HIPAA-compliant with AES-256 encryption and SOC 2 Type II
- Telehealth and video visit support
- Longitudinal patient context preservation across visits
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| What makes it different | - Complex workflow automation with natural language prompts combined with reproducible procedures
- Interactive UI responses and dynamic components for richer user experience than text-based markdown
- Pre-integrated MCP ecosystem with 834 apps and 10,000+ tools for seamless action execution
- Secure data storage in Switzerland with both Oracle Cloud and Azure infrastructure
- Support for 519 voices and 152 international locales for global deployment
| - 97.4% clinical accuracy rate using frontier LLMs
- Notes finalize in under 90 seconds without 24-hour delays
- Built by clinicians specifically for medical workflows, not adapted from general chatbots
- Medical-lexicon integrity that avoids confusion between similar-sounding drugs
- $3200+ revenue recovery per provider per month
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