| Key features | - Deploy across 10+ channels including websites, WhatsApp, Slack, Telegram, Discord, LINE, Instagram, and Facebook Messenger
- Real-time voice conversations with customized voice from ElevenLabs
- 834 pre-integrated MCP apps with 10,000+ tools for workflow automation
- Live chat escalation from AI agent to human support
- Support for multiple file formats including PDF, text, HTML, and DOCX
- Built-in PII anonymization before sending to LLM models
- Interactive UI responses including charts, cards, and carousels
- Multi-modal inputs supporting images, files, video, and audio
- HIPAA compliant with BAA available for Standard plan and above
- Custom backend integration with flexible chatbot widget
| - Conversation automation across voice, chat, and SMS
- AI agents learn from best practices of existing agents
- Deterministic guardrails prevent hallucinations
- Conversation intelligence and analytics on 100% of calls
- Greater than 99.95% uptime with redundancy
- 100s of pre-built system integrations
- Natural-language editing for self-service agent management
- Live deployment in weeks not months
- Enterprise security and compliance controls
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| What makes it different | - Complex workflow automation with natural language prompts combined with reproducible procedures
- Interactive UI responses and dynamic components for richer user experience than text-based markdown
- Pre-integrated MCP ecosystem with 834 apps and 10,000+ tools for seamless action execution
- Secure data storage in Switzerland with both Oracle Cloud and Azure infrastructure
- Support for 519 voices and 152 international locales for global deployment
| - Resolves 50% of payment-related calls without human agents
- Production-ready AI built from enterprise expertise, not trial-and-error
- AI agents stay on-script and follow business processes 100% of the time
- Delivery expertise with seasoned AI professionals embedded in your team
- Learns continuously from every conversation to improve performance
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