| Key features | - Deploy across 10+ channels including websites, WhatsApp, Slack, Telegram, Discord, LINE, Instagram, and Facebook Messenger
- Real-time voice conversations with customized voice from ElevenLabs
- 834 pre-integrated MCP apps with 10,000+ tools for workflow automation
- Live chat escalation from AI agent to human support
- Support for multiple file formats including PDF, text, HTML, and DOCX
- Built-in PII anonymization before sending to LLM models
- Interactive UI responses including charts, cards, and carousels
- Multi-modal inputs supporting images, files, video, and audio
- HIPAA compliant with BAA available for Standard plan and above
- Custom backend integration with flexible chatbot widget
| - Bini citizen assistant for everyday questions about passports, IDs, taxes, courts, land, utilities and Addis Ababa life
- Dr Afiya health guidance with Ministry of Health documents and emergency detection
- Asmat legal information from proclamations and regulations with cited articles
- MCP connector to use BinaSmart in ChatGPT, Claude, Gemini and Perplexity
- Knowledge API to query government-services index with ranked passages and source links
- Owner dashboard for AI-assisted business management of tenants, orders, bookings and invoices
- Embeddable chat widget for branded Amharic assistant on websites
- Bini Browser Chrome extension for navigating government and business websites
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| What makes it different | - Complex workflow automation with natural language prompts combined with reproducible procedures
- Interactive UI responses and dynamic components for richer user experience than text-based markdown
- Pre-integrated MCP ecosystem with 834 apps and 10,000+ tools for seamless action execution
- Secure data storage in Switzerland with both Oracle Cloud and Azure infrastructure
- Support for 519 voices and 152 international locales for global deployment
| - Built in Ethiopia, Ethiopian-owned and Amharic-first
- Works inside ChatGPT, Claude, Gemini and Perplexity without installation
- Private document deployment available for banks and government offices
- Customizable assistants trained on your own documents and knowledge
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