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BOTFAY vs SwiftGuard

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

BOTFAY compared with SwiftGuard
Detail BOTFAYSwiftGuard logo SwiftGuard
What it doesUnified business messaging and AI-powered customer automation Not given
StageNot given Startup
FoundedNot given 2026
Based inUA NL
Pricing modelFree Free trial
PricingNot given Starter €69/mo (150 call minutes/month, up to 10 minutes per call, 3 concurrent calls), Pro €199/mo (350 call minutes/month, up to 15 minutes per call, 6 concurrent calls), Scale €449/mo (1,000 call minutes/month, up to 20 minutes per call, 12 concurrent calls). Billed monthly ex VAT. Annual billing
Key features
  • Unified inbox for multiple messengers
  • AI-powered automated customer responses
  • Knowledge Base for AI agent training
  • Human operator escalation
  • Support for WhatsApp and Telegram
  • Web and mobile applications
  • Instagram and Facebook Messenger integration
  • Website chat integration
  • Multi-language support
  • Answers all inbound calls 24/7 in your company name
  • Captures caller name, address, and problem through natural conversation
  • Books appointments directly into Google Calendar with real-time availability checking
  • Speaks in multiple languages with mid-call language switching
  • Call recordings and transcripts kept for 90 days
  • Live dashboard showing booked, callback, and missed calls
  • Supports concurrent calls (3, 6, or 12 depending on plan)
  • GDPR compliant with encrypted data storage
What makes it different
  • All business messengers in one app
  • 24/7 AI customer responses
  • Automated lead qualification
  • No payment card storage
  • Built specifically for plumbing and heating trade call types—burst pipes, boiler breakdowns, emergency leaks, and service requests
  • No call centre—automated AI handles calls directly to you with no human intermediary
  • One booked emergency pays for a full month of service
  • Live in one day with minimal setup required
Community votes00
DR (Domain Rating by Ahrefs)3 no change since last check1 −7 (down) since last check
Trust Flow (Majestic)10
Citation Flow (Majestic)2111
Referring domains (Majestic)141

4 details filled in for both companies.

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