Unified business messaging and AI-powered customer automation
AI-drafted replies to customer reviews
Stage
Not given
Not given
Founded
Not given
Not given
Based in
UA
US
Pricing model
Free
Freemium
Pricing
Not given
Free: 15 AI drafts/month (no card required); Starter: $7/month or $69/year for 100 AI drafts/month; Pro: $15/month or $149/year for unlimited AI drafts with 1,000 AI drafts/month soft cap
Key features
Unified inbox for multiple messengers
AI-powered automated customer responses
Knowledge Base for AI agent training
Human operator escalation
Support for WhatsApp and Telegram
Web and mobile applications
Instagram and Facebook Messenger integration
Website chat integration
Multi-language support
Paste reviews from any source
Three tone options: plain, apologetic, invite back
Edit and copy reply drafts before posting
No connection to review platforms required
Works with multiple review sites
No per-location limits or fees
Monthly AI draft allowance resets automatically
What makes it different
All business messengers in one app
24/7 AI customer responses
Automated lead qualification
No payment card storage
Manual control: users review and post replies themselves, not automatic
No account access required from review platforms
Built for diverse organizations including nonprofits and schools
Rivvick