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BOTFAY vs LobbyStack

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

BOTFAY compared with LobbyStack
Detail BOTFAYLobbyStack logo LobbyStack
What it doesUnified business messaging and AI-powered customer automation AI receptionist software that answers calls, books appointments, and transfers urgent calls to your team
StageNot given Not given
FoundedNot given Not given
Based inUA Not given
Pricing modelFree Freemium
PricingNot given Free: 30 voice minutes for 14 days. Starter: $30/month or $288/year with 150 voice minutes, then $0.20/min overage. Pro: $100/month or $960/year with 500 voice minutes, then $0.18/min overage. Enterprise: Custom pricing. Transfer attempts and SMS alerts cost $0.02 each for overages.
Key features
  • Unified inbox for multiple messengers
  • AI-powered automated customer responses
  • Knowledge Base for AI agent training
  • Human operator escalation
  • Support for WhatsApp and Telegram
  • Web and mobile applications
  • Instagram and Facebook Messenger integration
  • Website chat integration
  • Multi-language support
  • 24/7 call answering in 70+ languages
  • Appointment booking and calendar integration with Google Calendar, Cal.com, and Calendly
  • Call transfer to team members based on rules
  • Call summaries and transcripts
  • Email and SMS notifications for messages
  • Knowledge base from website and document import
  • Lead qualification and intake
  • Customizable AI behavior and business rules
  • Spam filtering and calls under 10 seconds excluded
  • Open source code available on GitHub under MIT License
What makes it different
  • All business messengers in one app
  • 24/7 AI customer responses
  • Automated lead qualification
  • No payment card storage
  • Open source with self-hosting option for data control
  • Natural conversation handling without rigid phone trees
  • Books appointments while caller is on the line
  • Transparent usage-based pricing with no spam call charges
Community votes00
DR (Domain Rating by Ahrefs)3 no change since last check6 no change since last check
Trust Flow (Majestic)13
Citation Flow (Majestic)2126
Referring domains (Majestic)1432

4 details filled in for both companies.

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