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BOTFAY vs Giov

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

BOTFAY compared with Giov
Detail BOTFAYGiov logo Giov
What it doesUnified business messaging and AI-powered customer automation AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
StageNot given Not given
FoundedNot given Not given
Based inUA Not given
Pricing modelFree Freemium
PricingNot given Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
Key features
  • Unified inbox for multiple messengers
  • AI-powered automated customer responses
  • Knowledge Base for AI agent training
  • Human operator escalation
  • Support for WhatsApp and Telegram
  • Web and mobile applications
  • Instagram and Facebook Messenger integration
  • Website chat integration
  • Multi-language support
  • Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
  • GiovBot AI agent trained on knowledge base with automatic handoff to humans
  • Built-in CRM with customer profiles and contact management
  • GiovCopilot in-app assistant for signed-in users
  • Mobile SDKs for iOS and Android (coming soon)
  • Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
  • JavaScript API for widget control and visitor identification
  • Multi-workspace support with role-based access control
What makes it different
  • All business messengers in one app
  • 24/7 AI customer responses
  • Automated lead qualification
  • No payment card storage
  • All customer channels unified in one inbox without VPN or country restrictions
  • Free plan forever with no credit card required
  • AI agent trained on your knowledge that hands off with full conversation context preserved
  • 30-day money-back guarantee on all paid plans
  • Bring your own AI model on Business and Advanced plans for unlimited AI replies
Community votes00
DR (Domain Rating by Ahrefs)3 no change since last check2 no change since last check
Trust Flow (Majestic)10
Citation Flow (Majestic)210
Referring domains (Majestic)141

4 details filled in for both companies.

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