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BOTFAY vs Cosmo

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

BOTFAY compared with Cosmo
Detail BOTFAYCosmo logo Cosmo
What it doesUnified business messaging and AI-powered customer automation AI virtual receptionist for phone, web, and front desks
StageNot given Established
FoundedNot given 2016
Based inUA DE
Pricing modelFree Not given
PricingNot given Hobby: €32/month or €384/year (10,000 credits/month). Standard: €120/month or €1,440/year (40,000 credits/month). Pro: €400/month or €4,800/year (150,000 credits/month). Large: €1,200/month or €14,400/year (500,000 credits/month). Enterprise: custom pricing. Optional setup fee available. Each Voiceb
Key features
  • Unified inbox for multiple messengers
  • AI-powered automated customer responses
  • Knowledge Base for AI agent training
  • Human operator escalation
  • Support for WhatsApp and Telegram
  • Web and mobile applications
  • Instagram and Facebook Messenger integration
  • Website chat integration
  • Multi-language support
  • Voicebot for inbound call answering with natural conversations in 45+ languages
  • Chatbot with consistent answers across channels using shared knowledge base
  • Structured capture of contact details and callback requests
  • Intelligent call routing with full conversation context
  • Receptionist kiosk for on-site customer service
  • Self-service platform configuration without technical setup
  • Operator for automatic knowledge-base call routing
  • Support for custom avatars and advanced customization
  • One-line code integration for website embed
What makes it different
  • All business messengers in one app
  • 24/7 AI customer responses
  • Automated lead qualification
  • No payment card storage
  • Voice-first approach with unified knowledge base shared across phone, web, and kiosk channels
  • Made in Germany and Austria with GDPR-compliant data handling
  • Rooted in over a decade of robotics and AI expertise
  • Hands over complex cases with full context to reduce employee ramp-up time
Community votes00
DR (Domain Rating by Ahrefs)3 no change since last check40 no change since last check
Trust Flow (Majestic)15
Citation Flow (Majestic)2126
Referring domains (Majestic)1428

4 details filled in for both companies.

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