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BotDesk vs Cosmo

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

BotDesk compared with Cosmo
DetailBotDesk logo BotDeskCosmo logo Cosmo
What it doesAI chatbot for local business websites that answers customers 24/7 in their language and captures leads AI virtual receptionist for phone, web, and front desks
StageStartup Established
Founded2026 2016
Based inUS DE
Pricing modelFreemium Not given
PricingFree: $0/month, 50 conversations/month. Starter: $29/month, unlimited conversations. Growth: $59/month, includes price estimates and live takeover. Pro: $99/month, includes appointment booking. Hobby: €32/month or €384/year (10,000 credits/month). Standard: €120/month or €1,440/year (40,000 credits/month). Pro: €400/month or €4,800/year (150,000 credits/month). Large: €1,200/month or €14,400/year (500,000 credits/month). Enterprise: custom pricing. Optional setup fee available. Each Voiceb
Key features
  • Trained on your own website in minutes
  • Auto-Sync re-learns website when main page changes
  • Answers questions 24/7 in visitor's language
  • Multilingual support in 18 languages
  • Lead capture with name, phone and email
  • Instant price estimates from your own prices
  • Live human takeover to join chats
  • Appointment booking with Calendly, Acuity or Square
  • Works on WordPress, Wix, Shopify, Squarespace
  • Voicebot for inbound call answering with natural conversations in 45+ languages
  • Chatbot with consistent answers across channels using shared knowledge base
  • Structured capture of contact details and callback requests
  • Intelligent call routing with full conversation context
  • Receptionist kiosk for on-site customer service
  • Self-service platform configuration without technical setup
  • Operator for automatic knowledge-base call routing
  • Support for custom avatars and advanced customization
  • One-line code integration for website embed
What makes it different
  • Understands your specific business information, not generic
  • Unlimited conversations on all paid plans
  • Voice-first approach with unified knowledge base shared across phone, web, and kiosk channels
  • Made in Germany and Austria with GDPR-compliant data handling
  • Rooted in over a decade of robotics and AI expertise
  • Hands over complex cases with full context to reduce employee ramp-up time
Community votes00
DR (Domain Rating by Ahrefs)43 −1 (down) since last check40 no change since last check
Trust Flow (Majestic)95
Citation Flow (Majestic)2126
Referring domains (Majestic)2828

7 details filled in for both companies.

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