Agentic AI platform for IT operations that automates incident detection, triage, and resolution
AI phone agents for business calls
Stage
Not given
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Founded
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Based in
US
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Pricing model
Contact for pricing
Free trial
Pricing
Not given
Pricing is per seat for team members who set up and run projects. Each plan includes a baseline of AI credits shared across all agents on the account. Additional credits can be purchased when the baseline is insufficient for your calling schedule.
Key features
AI Detection and Response with alert correlation and automated triage
AI Incident Assistant for investigation and collaboration
IT Knowledge Graph unifying observability and ITSM data
L1 Agent for automated incident analysis and assignment
ServiceNow integration for ITSM workflow enhancement
Real-time incident context with suggested actions
SLA risk prediction and prevention
Hybrid cloud and on-premises environment support
CSV upload for recipient lists
Readiness score from 0 to 100
Local time zone call scheduling
Automatic AI disclosure on every call
Human transfer on request
Multiple agent types on single account
Call outcome tracking
Meeting check-in recording and reporting
What makes it different
Median ROI of 430% with payback in under a year
Works with imperfect data from day one
Transforms tribal knowledge into actionable AI context
Reduces manual outsourced work and GSI spending
Enables quick wins that accelerate adoption
No agent customization required—select a pre-built type and add your list
Mandatory AI disclosure and ethical safeguards on every call
Shared AI credits and seats across multiple call types
Readiness check prevents calls until project is properly configured
Respects local time zones and call windows automatically
BigPanda
WiseCall