Agentic AI platform for IT operations that automates incident detection, triage, and resolution
AI agents for specific business functions that rehearse tasks as test runs before execution
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
DE
Pricing model
Contact for pricing
Paid
Pricing
Not given
Roles range from € 99 to € 499 per month excluding VAT, with included monthly tasks varying by role: Administrative Assistant and Association Secretary at € 99/mo (40-45 tasks); Secretary at € 109/mo (50 tasks); Process Documentation and Planner at € 129/mo (15-40 tasks); Customer Service at € 229/m
Key features
AI Detection and Response with alert correlation and automated triage
AI Incident Assistant for investigation and collaboration
IT Knowledge Graph unifying observability and ITSM data
L1 Agent for automated incident analysis and assignment
ServiceNow integration for ITSM workflow enhancement
Real-time incident context with suggested actions
SLA risk prediction and prevention
Hybrid cloud and on-premises environment support
Pre-built roles from a catalogue (31 roles)
Fingerprint verification on approval (SHA-256)
Full audit trail of proposals, test runs and approvals
Integration with 12+ pre-connected services
Custom REST API and MCP server connections
Servers in Germany within EU
AI Act compliance file (limited risk classification)
What makes it different
Median ROI of 430% with payback in under a year
Works with imperfect data from day one
Transforms tribal knowledge into actionable AI context
Reduces manual outsourced work and GSI spending
Enables quick wins that accelerate adoption
Test runs show actual outcomes with no side effects before real execution
No automatic approvals—every proposal requires explicit human approval
Approved test run and execution count together as one task, not two
Declined proposals are free and don't count against quota
BigPanda
Stilops