Agentic AI platform for IT operations that automates incident detection, triage, and resolution
A platform to build, run, and use AI microagents through search
Stage
Not given
MVP
Founded
Not given
Not given
Based in
US
US
Pricing model
Contact for pricing
Free trial
Pricing
Not given
The agent server is free and source available with no license fee. Search2o Cloud is free during the beta period. Production pricing will include a platform fee, developer fee, storage fee, and usage fee with no per-user charges. Paid service planned for January 2027.
Key features
AI Detection and Response with alert correlation and automated triage
AI Incident Assistant for investigation and collaboration
IT Knowledge Graph unifying observability and ITSM data
L1 Agent for automated incident analysis and assignment
ServiceNow integration for ITSM workflow enhancement
Real-time incident context with suggested actions
SLA risk prediction and prevention
Hybrid cloud and on-premises environment support
Built-in agent discovery and multi-agent conversations
Agent framework to define and publish agents
Encrypted conversations and memories by default
Multi-user access with four roles plus service accounts
Human-in-the-loop controls for critical actions
Stateless horizontally scalable architecture
Environment profiles for dev and prod
Source available server and UI
What makes it different
Median ROI of 430% with payback in under a year
Works with imperfect data from day one
Transforms tribal knowledge into actionable AI context
Reduces manual outsourced work and GSI spending
Enables quick wins that accelerate adoption
Search that retrieves and runs AI workflows instead of matching documents
Agents that combine deterministic workflows with LLM-driven reasoning
Hybrid cloud architecture requiring only stateless servers in your environment
No per-user licensing, pay only for developers, storage and usage
Enterprise-grade reliability and security standards
BigPanda
Search2o