Agentic AI platform for IT operations that automates incident detection, triage, and resolution
AI teammates that handle customer follow-up for small businesses
Stage
Not given
Startup
Founded
Not given
2026
Based in
US
Not given
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free plan with 100 credits per month; Go plan at €56/month with 1,500 credits; Pro plan at €139/month with 6,000 credits; Company plan with custom pricing and custom credits. All plans include unlimited agents, customer support and the ability to cancel anytime.
Key features
AI Detection and Response with alert correlation and automated triage
AI Incident Assistant for investigation and collaboration
IT Knowledge Graph unifying observability and ITSM data
L1 Agent for automated incident analysis and assignment
ServiceNow integration for ITSM workflow enhancement
Real-time incident context with suggested actions
SLA risk prediction and prevention
Hybrid cloud and on-premises environment support
Automatic email replies within minutes to customer requests
Learns business information from website and documents
Complete action log in plain language
Custom business rules for tone, prices and timelines
What makes it different
Median ROI of 430% with payback in under a year
Works with imperfect data from day one
Transforms tribal knowledge into actionable AI context
Reduces manual outsourced work and GSI spending
Enables quick wins that accelerate adoption
No code required and no installation: starts by pasting your website URL and describing the work
Not tied to any single AI model: agents continue working if models change
BigPanda
Muzau