Agentic AI platform for IT operations that automates incident detection, triage, and resolution
The AI Agent that finds its own work and gets it done
Stage
Not given
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Founded
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2023
Based in
US
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Pricing model
Contact for pricing
Freemium
Pricing
Not given
Starter: $9.99 to start with 5,000 credits. Pro: $50/month for 5,000 credits, with options from $20/month (2,000 credits) to $2,000/month (200,000 credits). Business: $1,500/month for 150,000 credits, with options up to $10,000/month (1,000,000 credits). 1 credit = 1¢ of finished work. Monthly credi
Key features
AI Detection and Response with alert correlation and automated triage
AI Incident Assistant for investigation and collaboration
IT Knowledge Graph unifying observability and ITSM data
L1 Agent for automated incident analysis and assignment
ServiceNow integration for ITSM workflow enhancement
Real-time incident context with suggested actions
SLA risk prediction and prevention
Hybrid cloud and on-premises environment support
Records and learns tasks from single demonstration
Integrates with 3000+ tools
Identifies work automatically in email, chat and browser
Credit-based pricing with cost visibility
SOC 2 Type II and GDPR certified
Vetted human expert escalation on Pro plans
Recurring and scheduled task automation
Shared workspaces and team roles
Optimizes AI model selection for cost efficiency
What makes it different
Median ROI of 430% with payback in under a year
Works with imperfect data from day one
Transforms tribal knowledge into actionable AI context
Reduces manual outsourced work and GSI spending
Enables quick wins that accelerate adoption
Finds work autonomously instead of requiring briefs or backlogs
Learns from watching users perform tasks once
Delivers work in company voice and standards without prompting
Pay-per-task pricing instead of per-seat or token-based costs
Works across entire workflow without manual reassignment between tools
BigPanda
Minded