Agentic AI platform for IT operations that automates incident detection, triage, and resolution
Private AI for regulated firms with data kept in your country or on your own servers
Stage
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Founded
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Based in
US
US
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Per seat per month: €19 with ChatGPT, Claude or Codex integration (Your current AI setup); pricing varies for open models hosted in country or on own servers. Minimum 3 seats. Annual billing provides 2 months free versus monthly billing. Individual plans available. Custom quotes for more than 100 se
Key features
AI Detection and Response with alert correlation and automated triage
AI Incident Assistant for investigation and collaboration
IT Knowledge Graph unifying observability and ITSM data
L1 Agent for automated incident analysis and assignment
ServiceNow integration for ITSM workflow enhancement
Real-time incident context with suggested actions
SLA risk prediction and prevention
Hybrid cloud and on-premises environment support
Inbox Triage bot: reads support inbox, drafts routine replies, flags items needing human attention
Reply Drafter bot: writes careful replies to emails using company history and policies
Support Report bot: turns weekly support emails into actionable reports with trends
Article Writer bot: creates weekly website articles from client questions
SEO Doctor bot: checks Google rankings and identifies pages to improve
Data audit logging: every question, answer and data access recorded on customer's servers
Open model support: runs Mistral, Qwen, DeepSeek and other open-source language models
Flexible deployment: existing AI apps, local cloud provider, or on-premise servers
Team Brain with source attribution: firm's memory with sources cited for every answer
What makes it different
Median ROI of 430% with payback in under a year
Works with imperfect data from day one
Transforms tribal knowledge into actionable AI context
Reduces manual outsourced work and GSI spending
Enables quick wins that accelerate adoption
Complete audit trail for regulatory compliance: every action logged on customer's side for audits and regulators
No per-prompt billing: fixed seat-based pricing regardless of usage volume
Designed by security expert: built by someone experienced in regulated industry deployments and compliance
BigPanda
Locul