Agentic AI platform for IT operations that automates incident detection, triage, and resolution
Not given
Stage
Not given
Established
Founded
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2020
Based in
US
US
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Free tier available to automate first process with no credit card required. Enterprise pricing is consumption-based, scaling with volume of automated transactions and complexity of agents rather than per-bot or per-user licensing.
Key features
AI Detection and Response with alert correlation and automated triage
AI Incident Assistant for investigation and collaboration
IT Knowledge Graph unifying observability and ITSM data
L1 Agent for automated incident analysis and assignment
ServiceNow integration for ITSM workflow enhancement
Real-time incident context with suggested actions
SLA risk prediction and prevention
Hybrid cloud and on-premises environment support
Hallucination-free AI automation through deterministic execution
English as Code for plain English programming of workflows
Patented Time Machine runtime with pause-patch-resume capability
200+ pre-built enterprise integrations
Builder Agent for no-code workflow creation
Symbolic Executor for deterministic execution
Resolution Agent for automatic exception handling
Context Graph for auditable business decisions
Role-based access control and audit governance
What makes it different
Median ROI of 430% with payback in under a year
Works with imperfect data from day one
Transforms tribal knowledge into actionable AI context
Reduces manual outsourced work and GSI spending
Enables quick wins that accelerate adoption
Deterministic execution with zero hallucinations, unlike probabilistic AI systems
English as Code lets business users build automation without developers
12x lower maintenance cost compared to traditional RPA
Consumption-based pricing that scales with transaction volume, not per-bot licensing
Production deployment in 14-30 days for single workflows
BigPanda
Kognitos