Agentic AI platform for IT operations that automates incident detection, triage, and resolution
Powerful, flexible, and human-sounding AI voice agents for enterprise call automation
Stage
Not given
Startup
Founded
Not given
2025
Based in
US
IN
Pricing model
Contact for pricing
Freemium
Pricing
Not given
Usage-based: $0.07-$0.31 per minute for AI voice agents, $0.002+ per message for AI chat agents. Components: Voice infrastructure $0.055/min, Text-to-speech $0.015/min (varies by provider), Language models $0.003-$0.160/min, Telephony $0.015/min. Monthly subscriptions: Phone number $2/month, Concurr
Key features
AI Detection and Response with alert correlation and automated triage
AI Incident Assistant for investigation and collaboration
IT Knowledge Graph unifying observability and ITSM data
L1 Agent for automated incident analysis and assignment
ServiceNow integration for ITSM workflow enhancement
Real-time incident context with suggested actions
SLA risk prediction and prevention
Hybrid cloud and on-premises environment support
Real-time voice orchestration with concurrent call handling at scale
No-code visual agent builder with drag-and-drop workflows
LLM-powered simulation testing for edge-case validation
Real-time CRM integration and data synchronization
Pre-built agent templates for 22 industries
Multilingual support in 42+ languages
HIPAA and GDPR compliance with data residency options
Enterprise-grade infrastructure with 99.99% uptime and 6-region deployment
Unified call analytics and sentiment tracking dashboard
Outcome-based pricing for qualified leads and booked appointments
What makes it different
Median ROI of 430% with payback in under a year
Works with imperfect data from day one
Transforms tribal knowledge into actionable AI context
Reduces manual outsourced work and GSI spending
Enables quick wins that accelerate adoption
Real-time data sync and CRM writeback with 384ms latency instead of manual data entry
Pay only for outcomes achieved (early access) instead of minutes consumed
Pre-built templates for 22 industries with 49 ready-to-deploy playbooks
3.4x higher connect rate compared to traditional dialing
Deploy production-ready agents in under 30 minutes without infrastructure setup
BigPanda
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