| What it does | AI-powered live chat agents for instant customer support 24/7
| Amharic-first AI assistants and official government knowledge for Ethiopia
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| Stage | Not given
| Startup
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| Founded | Not given
| 2025
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| Based in | EU
| ET
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| Pricing model | Freemium
| Freemium
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| Pricing | Free plan: $0/month with 50 AI replies, 1 website, 50 crawled pages, 1,000,000 characters. Starter: $39/month ($35/month annual) with 800 AI replies, 2 websites, 250 crawled pages, 3,000,000 characters. Standard: $139/month ($125/month annual) with 15,000 AI replies, 200 voice minutes, 3 websites, 1
| Free to try with daily limits; Business and Government plans available on request
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| Key features | - AI chat widget for websites
- Support for Next.js, Fumadocs, and Nextra
- AI-powered help center with automatic translations
- Voice agent with phone integration
- Real-time data integration and custom tools
- Live chat monitoring and human takeover
- Multi-language support in 80+ languages
- Chat analytics and visitor insights
- Integration with Instagram, Messenger, WhatsApp, Discord, Zapier
- Support for product cards and dynamic content display
| - Bini citizen assistant for everyday questions about passports, IDs, taxes, courts, land, utilities and Addis Ababa life
- Dr Afiya health guidance with Ministry of Health documents and emergency detection
- Asmat legal information from proclamations and regulations with cited articles
- MCP connector to use BinaSmart in ChatGPT, Claude, Gemini and Perplexity
- Knowledge API to query government-services index with ranked passages and source links
- Owner dashboard for AI-assisted business management of tenants, orders, bookings and invoices
- Embeddable chat widget for branded Amharic assistant on websites
- Bini Browser Chrome extension for navigating government and business websites
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| What makes it different | - Answers from your own content with knowledge base integration
- Works as a single React component with Next.js and other frameworks
- Help center with AI-drafted articles and auto-translation
- Voice agent integrated into the same platform
- Support for 80+ languages out of the box
| - Built in Ethiopia, Ethiopian-owned and Amharic-first
- Works inside ChatGPT, Claude, Gemini and Perplexity without installation
- Private document deployment available for banks and government offices
- Customizable assistants trained on your own documents and knowledge
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 73 ● no change since last check | 8 ▲ +2 (up) since last check |
| Trust Flow (Majestic) | 19 | 5 |
| Citation Flow (Majestic) | 36 | 15 |
| Referring domains (Majestic) | 348 | 31 |