Conversational AI for physical product and equipment support
Proactive AI platform that prepares your work across your tools before you need it
Stage
Established
Not given
Founded
2016
Not given
Based in
US
GB
Pricing model
Not given
Not given
Pricing
Not given
Free trial: $0 with $100 in complimentary credits lasting 30 days, no credit card required. Proactive AI: $40 per user per month billed monthly, or $36 per user per month on an annual plan (save 10%). Enterprise: Custom pricing. Free trial includes $100 complimentary credits. Proactive AI plan inclu
Key features
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
Enterprise search across all systems
Integration with Gmail, Google Calendar, Slack, Linear, Stripe, Google Sheets and thousands more
What makes it different
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance
No new tools to learn - works directly in Slack and Microsoft Teams where your team already works
Data never used to train AI models - GDPR compliant and SOC 2 Type II in progress