| What it does | Conversational AI for physical product and equipment support
| Persistent AI coworkers that remember your projects, use your tools, and become a lasting company asset
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| Stage | Established
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| Founded | 2016
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| Based in | US
| JP
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| Pricing model | Not given
| Freemium
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| Pricing | Not given
| Free trial: 14-day free trial of Pro plan with 3 Standard Agent slots. Pro: $299/month with 3 Standard Agent slots. Team: $699/month with 6 Standard Agent slots. Crew: $1,299/month with 12 Standard Agent slots. Business: $2,499/month with 24 Standard Agent slots (additional Standard Agent slots $100
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| Key features | - Knowledge agent that searches documentation and knowledge bases for precise information
- Voice-enabled assistant for hands-free support
- Cross-channel memory that carries context across chat, call, and video
| - Voice conversations with transcripts stored in project context
- Tool integrations with GitHub, Slack, Teams, Microsoft, AWS, Confluence, Box
- 12-Factor Coworker Model with identity, memory, reasoning, and learning
- Durable task tracking with dependencies, retries, and approval controls
- Computer use and desktop automation
- Pre-configured starter teams for Sales, Engineering, and Customer Ops
- Multi-team coordination and knowledge sharing
- On-premise and private cloud deployment options
- Local open-source runtime with XpressClaw
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| What makes it different | - Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
- Trained on real-world service data refined by subject matter experts, not generic LLMs
- Continuous self-learning that improves automatically from every interaction without constant reconfiguration
- Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
- Vision-guided support with ability to see customer's problem and annotate on-screen guidance
| - Persistent memory and context that survives across sessions and team members
- Measurable business outcomes with tracked work and task management
- Team collaboration with multiple teammates working with the same coworker
- Inspectable and composable architecture with clear interaction visibility
- Flexible deployment with cloud-hosted or local open-source options
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 55 ▲ +1 (up) since last check | 29 ● no change since last check |
| Trust Flow (Majestic) | 11 | 7 |
| Citation Flow (Majestic) | 37 | 26 |
| Referring domains (Majestic) | 248 | 66 |