Conversational AI for physical product and equipment support
Turn YouTube tutorials into AI-ready skills
Stage
Established
Not given
Founded
2016
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Based in
US
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Pricing model
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Freemium
Pricing
Not given
Free: 1 generation per day, SKILL.md output, YouTube transcript extraction, markdown export. Pro: $9 per month or $76.50 per year, includes 150 forges per month and all five outputs (Skill, SOP, Prompts, Agent config, Transcript), download all assets as ZIP.
Key features
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
Automatic YouTube transcript extraction from public videos
SKILL.md generation with step-by-step skill files
SOP.md and standard operating procedure generation
Optimized AI prompt generation
Agent configuration file generation
AI-assist mapping with workflow segmentation
Built-in editor for reviewing and editing generated assets
REST API access for programmatic skill generation
What makes it different
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance
Automatic workflow segmentation and AI-assist mapping from video transcripts
Multiple export formats ready for deployment into AI platforms
Claude-powered analysis engine for intelligent workflow understanding
Timestamped transcript links for verification and refinement
Quality scoring on clarity, specificity, safety, and testability
Aquant
SkillForge