Conversational AI for physical product and equipment support
The back office for trading bots and agents
Stage
Established
Startup
Founded
2016
2026
Based in
US
SE
Pricing model
Not given
Paid
Pricing
Not given
Starter: $199/month (2 active mandates, 5,000 rulings/month). Team: $799/month (20 active mandates, 100,000 rulings/month). Enterprise: Custom pricing. Additional: $20/month per further active mandate and $1 per further 1,000 rulings. Merchants accepting AI-agent payments: 0.5% per settled payment,
Key features
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
Shadow mode for testing intents without execution
Execute intents in Sandbox (paper fills) or Production (queued orders)
Halt all signing across account with single control
Permissions limited by venue, action, per-transaction and daily caps, expiring within ninety days
Reconciled books recorded on-chain
Receipts with Decionis ruling, order, fill transaction, settlement, ledger entries and balance
HTTP API with strategy contract
Typed error handling with rate limiting and retry support
Idempotent intent submission with intentKey for safe retries
What makes it different
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance
Pre-trade checks ensure intents meet policy before execution
Sandbox environment for paper trading and testing without real execution
Recorded decisions and books reconciled on-chain for audit and transparency
SDKs and MCP server free under Apache License 2.0
User retains custody and control; platform cannot access wallet or private keys
Aquant
Nevarn