Conversational AI for physical product and equipment support
AI teammates that handle customer follow-up for small businesses
Stage
Established
Startup
Founded
2016
2026
Based in
US
Not given
Pricing model
Not given
Freemium
Pricing
Not given
Free plan with 100 credits per month; Go plan at €56/month with 1,500 credits; Pro plan at €139/month with 6,000 credits; Company plan with custom pricing and custom credits. All plans include unlimited agents, customer support and the ability to cancel anytime.
Key features
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
Automatic email replies within minutes to customer requests
Learns business information from website and documents
Complete action log in plain language
Custom business rules for tone, prices and timelines
What makes it different
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance
No code required and no installation: starts by pasting your website URL and describing the work
Not tied to any single AI model: agents continue working if models change
Aquant
Muzau