Conversational AI for physical product and equipment support
Private AI for regulated firms with data kept in your country or on your own servers
Stage
Established
Not given
Founded
2016
Not given
Based in
US
US
Pricing model
Not given
Freemium
Pricing
Not given
Per seat per month: €19 with ChatGPT, Claude or Codex integration (Your current AI setup); pricing varies for open models hosted in country or on own servers. Minimum 3 seats. Annual billing provides 2 months free versus monthly billing. Individual plans available. Custom quotes for more than 100 se
Key features
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
Inbox Triage bot: reads support inbox, drafts routine replies, flags items needing human attention
Reply Drafter bot: writes careful replies to emails using company history and policies
Support Report bot: turns weekly support emails into actionable reports with trends
Article Writer bot: creates weekly website articles from client questions
SEO Doctor bot: checks Google rankings and identifies pages to improve
Data audit logging: every question, answer and data access recorded on customer's servers
Open model support: runs Mistral, Qwen, DeepSeek and other open-source language models
Flexible deployment: existing AI apps, local cloud provider, or on-premise servers
Team Brain with source attribution: firm's memory with sources cited for every answer
What makes it different
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance
Complete audit trail for regulatory compliance: every action logged on customer's side for audits and regulators
No per-prompt billing: fixed seat-based pricing regardless of usage volume
Designed by security expert: built by someone experienced in regulated industry deployments and compliance
Aquant
Locul