| What it does | Conversational AI for physical product and equipment support
| Visual AI workflow automation platform where you build on a canvas, run AI on your own provider key, and keep human approval where it matters
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| Stage | Established
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| Founded | 2016
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| Based in | US
| US
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| Pricing model | Not given
| Freemium
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| Pricing | Not given
| Free plan: build up to 3 draft workflows, Dry Run on sample data, no live runs. Basic $39/mo: 15 workflows, 3 seats, schedules every 15 minutes. Pro $119/mo: 25 workflows, 5 seats, schedules every 5 minutes. Business $237/mo: 60 workflows, 10 seats, schedules every 2 minutes. Elite $514/mo: 100 work
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| Key features | - Knowledge agent that searches documentation and knowledge bases for precise information
- Voice-enabled assistant for hands-free support
- Cross-channel memory that carries context across chat, call, and video
| - Visual canvas workflow builder with drag-and-drop interface
- Dry Run testing with simulated AI and app calls, no cost or side effects
- Human Review step and Review Queue on every plan
- Support for 15 AI providers on your own key
- 72 app integrations including Slack, HubSpot, Salesforce, Notion, Airtable
- 16+ step types including AI agents, routers, loops, validators, error handlers, HTTP requests
- Schedule workflows from every minute to one-time triggers
- REST API and webhook support with step-by-step run tracing
- Pre-built AI agents marketplace with 219 agents across 30 industries
- Encrypted connection credentials and AI keys at rest
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| What makes it different | - Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
- Trained on real-world service data refined by subject matter experts, not generic LLMs
- Continuous self-learning that improves automatically from every interaction without constant reconfiguration
- Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
- Vision-guided support with ability to see customer's problem and annotate on-screen guidance
| - Bring your own AI key from 15 providers and pay at cost with zero markup
- Human approval step built into every plan to keep people in control
- Dry Run testing for free with no AI cost or side effects before running live
- Flat pricing by workflows and seats, never per task or run
- 30-day money-back guarantee on first payment of any paid plan
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 55 ▲ +1 (up) since last check | 25 ● no change since last check |
| Trust Flow (Majestic) | 11 | 4 |
| Citation Flow (Majestic) | 37 | 10 |
| Referring domains (Majestic) | 248 | 1 |