Conversational AI for physical product and equipment support
Structured AI decision support through multiple independent perspectives
Stage
Established
Not given
Founded
2016
Not given
Based in
US
Not given
Pricing model
Not given
Paid
Pricing
Not given
Essential: €9 (4 AI perspectives); Consilium: €19 (8 AI perspectives); Grand Consilium: €29 (12 AI perspectives). Prepaid packages available: Essential packages of 5 for €39 or 10 for €69; Consilium packages of 5 for €69 or 10 for €129; Grand Consilium packages of 5 for €99 or 10 for €179. Each pric
Key features
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
Multiple independent AI perspectives analyze the same question
Anonymous cross-checking of AI answers
Structured Decision Brief with recommendation and risks
Three analysis levels: Essential (4), Consilium (8), Grand Consilium (12) perspectives
Support for 42 languages
Automatic masking of personal and identifying data
Zero Data Retention requirement from AI providers
One follow-up question included per report
What makes it different
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance
Anonymous ranking ensures quality of arguments over model reputation
Structured decision report rather than raw AI text
Data confidentiality with Zero Data Retention built in
Aquant
Expert Consilium