Conversational AI for physical product and equipment support
AI assistant for workplace questions
Stage
Established
Not given
Founded
2016
Not given
Based in
US
US
Pricing model
Not given
Freemium
Pricing
Not given
Team Plan: $12 per seat per month or $10 per seat per month (paid yearly). Business Plan: $15 per seat per month or $12 per seat per month (paid yearly) with minimum 10 seats. Enterprise Plan: Contact us.
Key features
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
Real-time search across all company apps
Natural language question understanding
Source citations and knowledge base references
Custom AI bot creation for specific use cases
Slack and browser integration
Permission-based access control
Instant setup without data indexing
Multilingual support
Multiple LLM model options
Wide integration ecosystem
What makes it different
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance
No data duplication or indexing required for instant setup and maximum security
Customizable AI for every team and use case
Enterprise-grade security with minimal data handling
Aquant
Dashworks