| What it does | Conversational AI for physical product and equipment support
| The credential layer for AI agents
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| Stage | Established
| Startup
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| Founded | 2016
| 2026
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| Based in | US
| ES
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| Pricing model | Not given
| Freemium
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| Pricing | Not given
| Free: 1 agent, 30 runs/month, public scoring only. Pro: unlimited agents, 1,000 runs/month, private runs, $120/year or $12/month. Team: unlimited agents, 5,000 runs/month, 5 seats, $261/year or $29/month. Enterprise: 25,000 pooled runs/month, SSO, SCIM, from $499/month billed annually.
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| Key features | - Knowledge agent that searches documentation and knowledge bases for precise information
- Voice-enabled assistant for hands-free support
- Cross-channel memory that carries context across chat, call, and video
| - Standardised work sample testing with composite scoring (40% success, 30% latency, 30% cost)
- Five-axis diagnostic radar (correctness, latency, cost, tool efficiency, robustness)
- Ed25519-signed certificates with public key verification
- Hiring Frontier cost-per-task analysis across model candidates
- Embedded badge rendering for README files
- Private screening (Pro plan and above)
- Team workspaces with up to 5 seats
- CSV and PDF export
- API access with rate limits
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| What makes it different | - Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
- Trained on real-world service data refined by subject matter experts, not generic LLMs
- Continuous self-learning that improves automatically from every interaction without constant reconfiguration
- Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
- Vision-guided support with ability to see customer's problem and annotate on-screen guidance
| - Standardised testing ensures scores are comparable, not self-reported
- Free forever for public scoring with no credit card required
- Model-agnostic testing works with any LLM provider
- Screening completes in under 5 minutes
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 55 ▲ +1 (up) since last check | 1 ● no change since last check |
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| Trust Flow (Majestic) | 11 | 0 |
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| Citation Flow (Majestic) | 37 | 19 |
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| Referring domains (Majestic) | 248 | 10 |
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Aquant
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