Conversational AI for physical product and equipment support
Build and run AI agents, teams and workflows without code
Stage
Established
Not given
Founded
2016
Not given
Based in
US
BE
Pricing model
Not given
Freemium
Pricing
Not given
Community: free forever on your own server. Personal: €20/month billed yearly (€240/year) or €24/month billed monthly. Pro: €40.83/month billed yearly (€490/year) or €49/month billed monthly. Business: €165.83/month billed yearly (€1,990/year) or €199/month billed monthly. Enterprise: on quote. All
Key features
Knowledge agent that searches documentation and knowledge bases for precise information
Voice-enabled assistant for hands-free support
Cross-channel memory that carries context across chat, call, and video
Create workflows with conditions, loops, and human approvals
AI Assistant builds teams from natural language descriptions
Knowledge bases and data tables for agent memory
Prompt Studio for testing and improving agent instructions
VibeApps for conversational user interfaces
Support for multiple AI providers
Community edition runs on your own server with Docker
Hosted cloud workspaces with no installation required
What makes it different
Purpose-built for physical product and equipment support, not generic chatbots for orders and FAQs
Trained on real-world service data refined by subject matter experts, not generic LLMs
Continuous self-learning that improves automatically from every interaction without constant reconfiguration
Flexible deployment with pre-built agents, custom agent building, and integration of existing AI
Vision-guided support with ability to see customer's problem and annotate on-screen guidance
No coding required; build with natural language or visual drag-and-drop
Keeps human judgment in control; work returns to people for decisions
Open source Community edition with no time limit or cost
Choose where your data runs: your own server or hosted cloud
AI Assistant generates teams and workflows from plain English descriptions