| What it does | App review management you don't have to watch
| AI customer service platform with live chat, shared inbox and GiovBot for omnichannel support
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| Stage | Not given
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| Founded | Not given
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| Based in | NO
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| Pricing model | Freemium
| Freemium
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| Pricing | Free plan at $0/month with 1 connected app and 100 published replies/month. Standard at $79/month (billed yearly) or $99/month (monthly billing) for 2 connected apps and 1,500 published replies/month. Pro at $299/month (billed yearly) or $375/month (monthly billing) with 10 connected apps and unlimi
| Starter free forever (20 active chats, 1 operator, website chat); Pro $19/month (300 active chats, 10 operators, 500 AI credits); Business $59/month (1,000 active chats, 30 operators, 2,000 AI credits, all channels); Advanced $129/month (1,000 active chats, 70 operators, 2,000 AI credits, GiovCopilo
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| Key features | - Unified monitoring across five app stores (Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, RuStore)
- Review analytics with topic, sentiment, release, and market comparisons
- Auto-publish or manual approval per reply rule
- Smart alerts to Slack, Teams, Discord, Telegram, or email for review spikes and low ratings
- MCP server integration with Claude, ChatGPT, and other AI agents
- Zendesk and Intercom integration for ticket creation from reviews
- RADAR AI agent to ask questions about reviews and get charts with source reviews
- Review translation and multi-language support
| - Omnichannel inbox unifying email, WhatsApp, Messenger, Instagram and Telegram
- GiovBot AI agent trained on knowledge base with automatic handoff to humans
- Built-in CRM with customer profiles and contact management
- GiovCopilot in-app assistant for signed-in users
- Mobile SDKs for iOS and Android (coming soon)
- Single sign-on (SAML/OIDC) and SCIM provisioning on Business and Advanced plans
- JavaScript API for widget control and visitor identification
- Multi-workspace support with role-based access control
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| What makes it different | - Replies in 100+ languages with your team's tone preserved per language
- Reply Quality checks published replies against your scorecard before publication or after
- Customer data not used to train shared AI models
- Built to handle peak review volume with 1,000+ reviews per day
- Reviews from five app stores unified in one queue
| - All customer channels unified in one inbox without VPN or country restrictions
- Free plan forever with no credit card required
- AI agent trained on your knowledge that hands off with full conversation context preserved
- 30-day money-back guarantee on all paid plans
- Bring your own AI model on Business and Advanced plans for unlimited AI replies
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 17 ● no change since last check | 2 ● no change since last check |
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| Trust Flow (Majestic) | 6 | 0 |
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| Citation Flow (Majestic) | 30 | 0 |
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| Referring domains (Majestic) | 90 | 1 |
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AppReply
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