AI agent grounded in customer journey context for enterprise CX operations
Stage
Not given
Established
Founded
Not given
2016
Based in
Not given
NL
Pricing model
Freemium
Not given
Pricing
Cloud compute: $0.461/hour while awake, $0 when idle or parked. Models priced at or below maker's rate. Example: Claude Opus 5.5 with $0.461/hour compute, or $0 model usage if using Claude Pro/Max subscription. Prepaid credits start at $10. Card top-ups include Stripe fee (2.9% + $0.30).
Trial: 30-day free trial with 2 users and 5 journeys, capped AI use. Management and Strategic plans require custom quotes based on journey count. Minimum spend shown represents around 5 journeys, with per-journey fees decreasing as more journeys are added. Annual invoicing upfront.
Key features
Browser-based agent access
Agent API for integration
Multi-channel deployment via Slack and other apps
Native Mac app
Cloud-based agent execution
Bring your own Claude or ChatGPT subscription
Usage-based pricing with per-second compute metering
Agent skills for reusable instructions
Agent marketplace with 64+ agents
Ask in plain language and receive answers grounded in customer journeys
Surfaces insights and identifies where friction is accumulating
Generates executive briefs, sprint inputs and stakeholder reports
Cites sources for every claim with specific journey steps and research pieces
Aligns business KPIs and voice of customer data to customer journeys
Skills framework for standardized, repeatable AI tasks
Role-based access controls and enterprise security
No data sharing with third-party AI providers
TheyDo MCP for integration with external AI systems
What makes it different
Access any agent in one place without per-agent switching
$0 model costs when using your Claude Pro/Max or ChatGPT Plus/Pro subscription
Cloud agents that cost $0 while parked or idle
Reusable agent skills that inject domain expertise automatically at runtime
Multi-channel deployment from browser to Slack to Mac without code
Every answer cites sources and cannot hallucinate because it only reasons over your data
Turns raw transcripts and notes into structured journey insights in minutes instead of weeks
AgentSky
TheyDo Agent